Platform tour

From the first booking to the next one.

Five moments in a pet's visit, and what enpet does at each of them. Everything reads and writes the same record.

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01
Book
Online, by phone, from a text, or by typing the sentence you would have said.
- “Book Bella for a full groom on Friday at 2pm” to the companion comes back as a confirm card with the price and the slot; one click books it
- A public booking page per business with services, locations and real availability
- Staff skills, shifts, buffers and time-off resolve to slots; recurring rules for standing visits
- Vaccine and agreement gates at booking; deposits suggested where no-show risk is high
- Waitlist offers by text when a slot opens; one-tap reschedule confirms; bookable offers sent from the inbox
enpet ai · ⌘J · staff companion
Book Bella for a full groom on Friday at 2pm
Friday 12 Sep at 2:00 pm is open — 90 minutes for a Cockapoo full groom at Downtown. Here is the booking:
Confirm to run
Pet
Bella · Cockapoo · Jamie R.
Service
Full groom · 90 min · $85
When
Fri 12 Sep · 2:00–3:30 pm
Where
Field & Clay Downtown
Confirm bookingBookedEdit first
Same rules as any other booking. Jamie gets the live-status link at check-in.
02
Arrive
The front desk sees who is expected, who is here and what is on hold.
- Arrivals board with holds, notes and the pet's handling cues
- QR check-in from the car park, pre-arrival forms, agreement capture
- Live status link texted to the owner at check-in
- Bite-risk and sensitivity banners before anyone handles the pet
Today
Tue 8 Sep · 11 arrivals · 2 holds
Book
- BBiscuit · CockapooFull groom9:00In bath
- DDuke · LabradorDaycare · Yard B8:30Checked in
- MMaple · Mini schnauzerBath & tidy9:30Expected
- OOtis · BernedoodleBoarding · Suite 4Night 2 of 3Photos due
- PPippa · WhippetNail trim10:15Vaccine hold
03
Care
Kennel, yard, table or route, the record fills itself as work happens, and the owner watches the stage.
- Grooming Hub kanban: checked in, bathing, drying, grooming, finishing, ready; the owner's live page follows the card
- Kennel board and daycare cohorts with real capacity and counted overrides
- Care records for feeding, meds, walks and notes, logged from a phone
- Safety hub for incidents with severity, photos and the owner notification
Grooming Hub · Tue 8 Sep · 7 on the board
BoardQueueTimeline
Checked in
Otis · Bath
Roo · Nails
Bathing
Duke · Full groom
Drying
Grooming
Pippa · Tidy
Finishing
Ready
Nala · Bath
BBellaFull groom · Sam
The owner's page, right now
Bella is checked in · Sam has her from 2:00 pm
Bella is in the bath · Oatmeal shampoo, as always
Bella is drying · Quiet dryer, low heat
Bella is on the table · Full groom with Sam
Finishing touches · Nails, ears, a quick tidy
Bella is ready for pickup · Any time before 6:00 pm
Picked up at 3:42 pm · Thanks for visiting Field & Clay
1. Checked in
2. Bathing
3. Drying
4. Grooming
5. Finishing
6. Ready
7. Picked up
04
Check out
Checkout gates on the checklist, the invoice is already right, and the shelf is on it too.
- Retail at the counter: shampoo and brushes on the same invoice, tax per product, stock updated as you sell
- Discharge checklist that must complete before checkout does
- Invoice from the visit with add-ons, packages, memberships and tips
- Stripe checkout, hosted pay-by-link and card on file; lobby pickup board so the waiting room knows who is ready
Checkout · Bella · Jamie R.
Full groom with Sam · finished 3:24 pm
Card on file
Full groomSam · 90 min$85.00
Oatmeal shampoo 250 mlRetail · qty 1 · taxable$14.00
Slicker brushRetail · qty 1 · taxable$18.00
Subtotal
$85.00$99.00$117.00
Sales tax · products
$0.00$1.82$4.16
Total
$85.00$100.82$121.16
Take paymentPaid $121.16 · receipt texted
Stock updated · shampoo 11 left · brush 3 left
Add product
Search products
Oatmeal shampoo 250 mlSH-OAT-250 · 12 in stockSH-OAT-250 · 11 in stock$14.00Added
Slicker brushBR-SLK-01 · 4 in stock3 in stock · low stock$18.00Added
Dental chews · 6CH-DNT-06 · 30 in stockCH-DNT-06 · 30 in stock$9.00Added
Slicker brush is below its minimum of 5. Reorder 12 → draft a purchase order?
05
Follow up
The story is texted, the next visit is suggested, the vaccine renewal is priced.
- A visit story with before and after photos and the groomer's note, texted after the visit and kept on the timeline
- Recommended rebooking dates and recurring suggestions
- Playbooks per service, campaigns with segments, review asks, in-app first, SMS when it matters
- Year in Fur recap with a rebook QR, Family Card for households; overdue vaccines priced as revenue at risk
Field & Clay · Tue 8 Sep
Bella's spa day
Full groom with Sam · 1 h 25
Before
After
Sam: Brilliant with the quiet dryer again. Coat down to ½ inch, ears shaped, nails done. Left ear still a little sensitive.
ShareRebook
Texted to Jamie at 3:45 pm · kept on Bella's timeline
Year in Fur · 2026
Biscuit's year, in fur.
14visits
3groomers who know the quiet-dryer trick
1blueberry facial, every single time
6.4 kgof coat, gently removed
Scan to book Biscuit's next visit
Year in Fur — the recap clients share

enpet ai · ⌘J · staff companion

Book Bella for a full groom on Friday at 2pm

Friday 12 Sep at 2:00 pm is open — 90 minutes for a Cockapoo full groom at Downtown. Here is the booking:

Confirm to run

Pet: Bella · Cockapoo · Jamie R.
Service: Full groom · 90 min · $85
When: Fri 12 Sep · 2:00–3:30 pm
Where: Field & Clay Downtown

Confirm bookingBookedEdit first

Same rules as any other booking. Jamie gets the live-status link at check-in.

Today

Tue 8 Sep · 11 arrivals · 2 holds

Book

BBiscuit · CockapooFull groom9:00In bath
DDuke · LabradorDaycare · Yard B8:30Checked in
MMaple · Mini schnauzerBath & tidy9:30Expected
OOtis · BernedoodleBoarding · Suite 4Night 2 of 3Photos due
PPippa · WhippetNail trim10:15Vaccine hold

Grooming Hub · Tue 8 Sep · 7 on the board

BoardQueueTimeline

Checked in

Otis · Bath

Roo · Nails

Bathing

Duke · Full groom

Drying

Grooming

Pippa · Tidy

Finishing

Ready

Nala · Bath

BBellaFull groom · Sam

The owner's page, right now

Bella is checked in · Sam has her from 2:00 pm

Bella is in the bath · Oatmeal shampoo, as always

Bella is drying · Quiet dryer, low heat

Bella is on the table · Full groom with Sam

Finishing touches · Nails, ears, a quick tidy

Bella is ready for pickup · Any time before 6:00 pm

Picked up at 3:42 pm · Thanks for visiting Field & Clay

Checkout · Bella · Jamie R.

Full groom with Sam · finished 3:24 pm

Card on file

Full groomSam · 90 min$85.00
Oatmeal shampoo 250 mlRetail · qty 1 · taxable$14.00
Slicker brushRetail · qty 1 · taxable$18.00

Subtotal: $85.00$99.00$117.00
Sales tax · products: $0.00$1.82$4.16
Total: $85.00$100.82$121.16

Take paymentPaid $121.16 · receipt texted

Stock updated · shampoo 11 left · brush 3 left

Add product

Search products

Oatmeal shampoo 250 mlSH-OAT-250 · 12 in stockSH-OAT-250 · 11 in stock$14.00Added
Slicker brushBR-SLK-01 · 4 in stock3 in stock · low stock$18.00Added
Dental chews · 6CH-DNT-06 · 30 in stockCH-DNT-06 · 30 in stock$9.00Added

Slicker brush is below its minimum of 5. Reorder 12 → draft a purchase order?

Field & Clay · Tue 8 Sep

Bella's spa day

Full groom with Sam · 1 h 25

Before

After

Sam: Brilliant with the quiet dryer again. Coat down to ½ inch, ears shaped, nails done. Left ear still a little sensitive.

ShareRebook

Texted to Jamie at 3:45 pm · kept on Bella's timeline

Year in Fur · 2026

Biscuit's year, in fur.

14visits
3groomers who know the quiet-dryer trick
1blueberry facial, every single time
6.4 kgof coat, gently removed

Scan to book Biscuit's next visit

Year in Fur — the recap clients share

Real screens

This is the dashboard. Nothing here is a drawing.

Captured from a demo business running the current build. The pets, people and prices are seed data; the screens are what a business sees.

The dashboard: nine appointments today, 67 active clients, $1,169.95 invoiced this month, no overdue invoices, today's board and quick actions. — Dashboard. Today at a glance, with the board and the money on one screen.

The grooming calendar in column view: three groomers with their utilisation, six appointments on a Saturday morning, five booking requests and nine walk-ins waiting. — Calendar. One column per groomer, walk-ins and requests waiting above it.

The grooming board: up next is Stella, ready for pickup; two pets checked in, Finn in the bath, Ivy in the groom, four still scheduled. — Grooming board. Check in, bath, dry, groom, finish, ready. The owner's page follows the card.

The arrivals board for a Saturday: nine pets arriving, each card with breed, preferred groomer, signatures needed and notes, and columns for checked in, in progress and ready. — Arrivals. Who is expected, what they need signed, who they prefer.

The inbox: five conversations needing a reply, a thread with Amara Taylor showing booked visits and paid invoices inline, suggested replies and a compose box. — Inbox. One thread per client across channels, with bookings and receipts in the thread.

Pet profile. Proactive care alerts sit above the record.

The Compliance Hub: a health score of 76 built from licences, agreements, incidents and templates, and an alert feed. — Compliance Hub. Licences, agreements, incidents and vaccines with one score.

Inventory: seventeen items, three low-stock alerts, one open purchase order, and a stock table with unit cost and retail price. — Inventory. Stock, low-stock alerts, purchase orders and retail prices.

Want to click through it yourself? Ask for a walkthrough or start a business account.

Capability index

What is in the box.

Every item is shipped and reachable in the product today. The full list with descriptions is on the features page.

Scheduling

Availability engine
Shifts & time-off
Recurring rules
Smart reassign
Waitlist (23 endpoints)
Family bookings
Standby across locations

Front desk

Arrivals & pickup boards
Grooming Hub: board, queue, timeline
SmartArrival QR check-in
Live status links
Lobby pickup board
Mobile check-in
Intake & agreements

Facilities

Kennel board
Daycare groups
Care records
Checkout checklists
Occupancy yield
Weather alerts

Field services

Vehicles & service areas
GPS-tracked visits
Home visits
Transport routes
Travel pricing
Coverage offers

Clients & pets

CRM with dedupe & CSV import
345+ breed profiles
Microchip lookup
Vaccine ledger
Pet timeline
Visit stories & photos
Pet Passport & verified credential

Commerce

Invoices & checkout
Tips & splits
Gift cards
Prepaid packages
Memberships
Card on file
Loyalty
Payroll close

Retail & inventory

Retail price & tax per product
Product picker at checkout
Quick sale for walk-ins
Consumables per appointment
Minimums & low stock
Purchase orders & receiving

Messaging

Unified inbox: SMS, in-app, email, voicemail, calls, notes
Bookable offers & one-tap confirms
AI triage, drafts, ghost-text, translation
Playbooks & auto-answers
Campaigns, broadcasts, lost-pet alert
Portal-first routing with push

Platform

Roles & permissions
Audit ledger
Multi-location & franchise
Custom branding
Webhooks
Data export & erasure
English & Français (CA)

Integrations

Connected to what you already use.

A short list, on purpose: each one is wired and reachable in production.

StStripepayments, terminal readers, card on file
TwTwilioSMS delivery and replies
SeSendGridtransactional email with your reply-to
OpOpen-Meteoweather alerts for outdoor visits
CSCSV importMoeGo and Gingr export formats
WeWebhooksevents to the systems you already run

Why switch

What the category does, and what enpet does instead.

No names, just the shape of the usual product against what is live in enpet today.

Capability	Typical pet-care software	enpet
The pet record	Lives inside one business's software	Follows the pet across providers with the owner's consent — Pet Passport, verified credential
Services	Grooming, or boarding, or walking — pick one product	Grooming, boarding, daycare, walking and training on one calendar and one record
Messaging	SMS blasts in a separate tab; a chatbot bolted on	One conversation per client across SMS, in-app, email and voicemail — with bookable offers, drafts and translation in the thread
Booking from a message	Reply-to-book by phone call	A priced card the client taps to accept; one-tap reschedule and waitlist confirms from a text
AI	"Smart" rules with a badge	Trained models with reason codes, a companion that acts with confirm-to-run, an autonomy dial
Vaccines	A reminder email	Booking gates, certificate extraction from a photo, and overdue vaccines priced as revenue at risk
Breed	A text field	345+ profiles driving duration, price and upsells; detection from a photo
Making a booking	Twelve fields and a dropdown	Type "Book Bella for a full groom on Friday at 2pm" to the companion and confirm the card — or a form, a text, or the client's own page
When the client asks "is Fido ready?"	A phone call to the front desk	The groomer moves the card on the board; the owner's live page and the ready text follow — plus a lobby board, a QR collar tag, a Year in Fur recap
The visit report	A text that says "all done"	A magazine-style visit story with before and after photos and the groomer's note, kept on the pet's timeline
The retail shelf	A separate till, or a notebook	Shampoo and brushes on the same invoice as the groom; stock, low-stock and purchase orders in the same system
When you are full	A lost booking	Standby fills across your locations; the Capacity Exchange routes it to a partner
Pricing	Per-location add-ons and trial fine print	Four plans from the live catalogue, a card-backed trial on each; Solo with no enpet fee; Stripe's fee stated beside every price
Your data	Export on request	Export any time, erasure built in, row-level isolation, English and Canadian French

Give every pet a record that travels with it.

Create your account in minutes. Import your clients, set your services, and text your first live-status link today.

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