Built in the open
What shipped.
Every change that reached the live service, dated the day it did, written for the people who use it. No roadmap here: if it is on this page, you can use it today.
Latest entry Wed, Oct 28 · 28 entries since launch
October 2026
- Wed, Oct 28Everyone
Autopay, account credit and gift cards online
Where a business offers it, a client turns on autopay in the portal: each bill is charged to their card shortly after it is sent, credit first, with an optional tip and no service fee added; the office sees who is on it and can turn it off. The Pay box also takes Apple Pay and Google Pay. Each client has a credit balance the office can add to or refund into, which the client spends from the portal. A business can sell gift cards on its own page; the card is emailed and redeemed as credit.
- Wed, Oct 28For businesses
Your client portal, under your name
A link of your own whose page shows your name, logo, welcome text and colour, sign-in and sign-up pages with your name and logo, your colour in the portal, and new clients signing up from the link, after your approval or straight away. Set a minimum and maximum notice and, if you want, a card on file, current vaccinations or a complete profile before a request. A change to a standing schedule or a pet added to a visit comes to the office as a request. Post a banner on every portal page, and share documents from a client's file.
- Wed, Oct 28For pet parents
The household and the pet, from the portal
A second owner sees and pays the household's bills and reads the home-access notes, and the main client invites them in one tap. Add your pet's photo and feeding instructions, read the documents a provider shares, and switch off non-essential email while receipts and bills still arrive.
- Tue, Oct 27Everyone
Pay several bills, part of a bill, and tip
In the portal's Pay box a client pays several bills in one payment or part of a bill, and adds a tip that is split across the sitters by visits. A new vet or emergency contact entered in the portal now reaches the businesses the client chooses.
- Thu, Oct 15Everyone
The assistants know arrival windows and trips
The staff companion reads each visit with its sitter, every pet and the arrival window, so "what does Sam have tomorrow?" has a real answer. It books an in-home visit in a window for several pets at once, sets up a standing schedule on several weekdays with every pet, and records a check or a bank transfer with the day it arrived. In the portal, Ask Enpet books and moves visits by window and asks for a whole trip. Every one of these is a card that waits for a person's yes.
- Wed, Oct 14Everyone
Pay by bank
Clients can pay a bill or a monthly statement from their bank account, or keep one on file, where the business's Stripe account takes bank payments. The owner asks Stripe for it in Settings, Payments. The bill stays owed until the payment clears; a failed payment makes it owed again and says so.
- Wed, Oct 14For businesses
Stays at a sitter's home
Overnight care at a sitter's own home is one stay from drop-off to pick-up for the household's pets, priced per night, holiday nights at their own price, and kept inside each host's guest limit on every night. A guest takes the home's room, never the host's time: the host is still bookable for walks and visits.
- Wed, Oct 14Everyone
A sitter's day in the field
Sitters message the office from My day, about a visit or anything else. Start, finish and checklist taps are kept on the phone when the signal drops and sent with the time they were tapped. A sitter logs the day's miles and the pay run adds the reimbursement. While a walk is under way the client can watch the route, never the house, and each visit's rating now belongs to the sitter who did it.
- Wed, Oct 14For businesses
Enquiries, quotes and price changes
A new-client enquiry form with its own link, and a "New here?" link on the booking page; the office converts an enquiry into a client with a meet-and-greet and a portal invite, and an optional rule keeps a family you have not met from being confirmed online. A service can show a price range or "priced on request", the office agrees one booking's price with a reason, and a new price can start on a date with a notice to current clients. An export for QuickBooks Online writes customers, invoices, payments and refunds in its import layout.
- Sun, Oct 11Everyone
Arrival windows and vacation sitting
A visit can be booked in a named window such as Midday 10–2: the client is told the window and the office plans each sitter's day inside it. The portal and the booking page offer only the windows a day can take. A trip books a date range of visits, several a day with home tasks, priced visit by visit before anything is booked, and a client can request a whole trip as one request.
- Sun, Oct 11For businesses
Monthly statements, checks and per-visit pay
Visits can gather on one statement for the month or for a trip, which the office reviews and posts. A mailed check, cash or a bank transfer is recorded against any bill with the day it arrived, and a mistaken entry is reversed with a reason. Sitters can be paid a percent or a flat amount per completed visit, with extra pets and holidays, and each reads their own statement.
- Sun, Oct 11For businesses
Pricing for home visits
The first pet at the service price and each further pet at its extra-pet price, the same in the office, the portal and standing schedules. Holiday surcharges can repeat every year, a same-day fee applies after a cut-off, and a household can have its own rates. Booking cut-offs per weekday decide when a request is refused or marked late, with the phone number given.
- Sun, Oct 11For businesses
Switch from Time To Pet
Five steps, each previewed before anything is saved: clients with second owners, pets, addresses, access notes and vets; standing schedules; upcoming visits and trips, priced the way enpet prices them and with nothing sent to clients; and each client's open balance with its due date.
September 2026
- Sat, Sep 5For businesses
Business pages that machines can read
A business's public booking page now carries schema.org data: services with catalogue prices, listed locations and hours, and a rating only where parents consented. A mobile business shows its service area and never a home address. A sitemap lists the businesses that opted into the directory, every private page is marked noindex, and each host has a robots policy. Search engines and assistants can now read a business the way a person does.
- Sat, Sep 5For businesses
Revenue reports for all locations show the numbers again
The Reports page returned zeros whenever no single location was selected. The cause was a filter that could never switch off; it is fixed across every report that had it, with a test that stops it coming back.
- Sat, Sep 5For pet parents
The parent portal has a front door
my.enpet.ai now lands on the pet-parent sign-in, and my.enpet.ai/register opens the Register tab directly. Invite and claim codes in a link survive the hop. Before this, the parent address showed the business landing page.
- Sat, Sep 5Everyone
Two real mailboxes on every legal page
Privacy requests go to admin@enpet.ai and accessibility reports to support@enpet.ai. The placeholder addresses the pages used to show are gone.
- Sat, Sep 5For businesses
Network consent lookups fixed
The check that decides which pet parents may receive a message on each channel could fail silently for a batch of recipients. It now answers for every recipient, every time.
- Fri, Sep 4For businesses
Card payments are on
Checkout, hosted pay-by-link, card on file, deposits and Stripe Terminal readers are live for businesses on the platform account. Card numbers are collected by Stripe and never reach enpet.
- Fri, Sep 4For businesses
Promotions and discount codes
Create a discount once and it is mirrored to Stripe. Type the code at checkout or pin it to a business so it applies on its own. Every code shows on the invoice as its own line.
- Fri, Sep 4For businesses
Plan prices follow the admin catalogue
The price you see on enpet.ai/pricing, in the app and on your Stripe invoice is the same number, refreshed from one catalogue, with a drift check that flags any difference.
- Thu, Sep 3For businesses
Email templates you can edit
Every platform email a business sends, from invites to closure notices, now has an editable template in the admin surface, and the reason for a revoked invitation travels in the email.
- Wed, Sep 2Everyone
enpet is live on its production cloud
app.enpet.ai, my.enpet.ai and go.enpet.ai run on a managed Kubernetes cluster with nightly database backups to object storage and a public marketing site at enpet.ai.
August 2026
- Wed, Aug 26For businesses
Your name in the From line
Emails to your clients carry your business name and reply to your own inbox thread, from one shared, well-reputed sending domain.
- Tue, Aug 25For businesses
Broadcast SMS and coverage offers
Send a message to a segment of clients within the consent rules, and offer a shift that needs cover to staff, who accept with one tap.
- Mon, Aug 24Everyone
The waitlist, end to end
A cancellation offers the spot to the next parent by text; the first tap claims it. Parents see where each pet stands, and staff see the whole list per service and day.
- Sun, Aug 23For businesses
Paid plans can require a card at sign-up
A business choosing a paid plan can be asked for a payment method before the account opens, with a clean return path when it is added later.
- Thu, Aug 20For businesses
Plans, add-ons and one subscription
Base plan plus add-ons on a single subscription, limits resolved from the highest entitlement, trials and prices from the live catalogue, and billing operations for the platform team.
Things that are being built are on the AI page under “coming soon”, labelled and uncounted. This page only ever lists what is live.
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